Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The ULTRALOQ Latch 5 redefines door entry by pairing a robust smart lock with a built‑in WiFi radio. This enables unlocking and granting access from your phone without needing an extra gateway, as long as you’re connected to a 2.4GHz network. The lock also features a touch keypad for quick entry and supports NFC keyfobs for hands‑free use.
The built‑in WiFi lets you send temporary passwords to guests or cleaners via the app, without a separate gateway. You can revoke access remotely and monitor who enters, helping you balance security with everyday needs.
Crafted from a sturdy zinc alloy, the Latch 5 is built to handle frequent use. Its weatherproof exterior stands up to rain or shine, providing consistent performance across seasons. The result is a lock that blends practical reliability with modern control.
Designed to fit most US standard interior and exterior doors, the Latch 5 requires no wiring or drilling. A screwdriver is included, and a detailed installation guide is available to simplify the setup. This makes it suitable for DIY upgrades and quick replacements.
Q: What unlock options does ULTRALOQ Latch 5 offer?
A: App (Bluetooth & WiFi), NFC/keyfob, code, and a mechanical key.
Q: Is a separate WiFi gateway required?
A: No gateway is needed; built-in WiFi provides remote access.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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