Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Level Lock+ brings smart door access into a clean, minimalist silhouette. Built 100% inside the door with no bulky battery pack, it sits 62% smaller than typical smart locks and finishes in satin nickel for a sleek, modern look. This design focuses on everyday usability while preserving the integrity of your door’s aesthetic, so you can enjoy secure entry without visible hardware clutter.
The experience blends tactile realism with smart capability: a smooth, confident touch to your door and an effortless tap into your smart home ecosystem. The result is a lock that disappears into the doorscape while still offering a range of access options designed for real-life routines.
Level Lock+ is built to work with Matter-over-Thread, allowing control across multiple ecosystems at once. You can integrate with Apple Home, Google Home, Alexa, and SmartThings, enabling voice commands and automations that fit your daily life. Remote control and status checks are possible from anywhere with the appropriate Matter hub setup.
For users within the Apple ecosystem, Level Lock+ supports tapping your iPhone or Apple Watch to lock or unlock. Keys stored in your Apple Wallet offer a seamless, everyday experience similar to digital purchases, with hub and border router requirements for Matter-over-Thread access.
Access methods are designed to flex with your routine. Use the Level Home app on iOS or Android, or rely on key fobs for physical access. Create time-limited guest passes, customize auto-lock settings, and more. A physical key is included as a reliable backup, and an optional Level Keypad (sold separately) can be placed within ~10 feet of your door for discreet entry.
Engineered for strength, Level Lock+ uses 440C stainless steel and robust alloys. It carries the highest ratings for security and finish, backed by a 2-year limited warranty. The combination of materials and design emphasizes longevity in everyday use.
Designed to fit most American standard doors (1.75–2 in thick), Level Lock+ installs in about 15 minutes with a screwdriver. No drilling or hardwiring is required. A DIY install guide, a how-to video library, and-weekly expert support are included to help you get set up.
Beyond Bluetooth, Level Lock+ supports advanced remote connectivity and a physical key for backup. This multi-path access helps you stay in control even if Wi-Fi is unstable or power is interrupted, giving you flexible, real-world options when you need them most.
Q: What platforms does Level Lock+ work with?
A: Level Lock+ works with Matter-over-Thread across Apple Home, Google Home, Alexa, and SmartThings for cross‑platform control and automations.
Q: How is Level Lock+ installed?
A: It fits most standard doors and installs in about 15 minutes with a screwdriver; no wiring or drilling required.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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