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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The TONGOU Smart Wifi Switch is designed for reliable, in‑panel control of home and light commercial circuits. With a 1P+N configuration and a wide AC range (AC90-240V), it supports currents up to 50A and is mounted on a standard DIN rail for tidy installations. This device is built to IEC 60947 standards and carries FCC certification for connected environments. Note that it includes protective features such as overcurrent, overvoltage, undervoltage, overpower, and CPU temperature protection, but it does not provide short-circuit protection by itself; pairing with a circuit breaker is recommended.
Monitor real‑time electricity usage, current, voltage, and power of connected devices. The switch records historical power data by hour, day, month, and year, and can export consumption data via email. You can also view the remaining electricity and manage prepaid usage to support broader energy planning.
When WiFi is available, control is seamless through the Smart Life or Tuya app, with voice control via Alexa or Google Assistant. Even without internet, you can set parameters directly on the LCD display using its three buttons, with password protection to prevent unauthorized changes.
Besides standard protections, the device offers three reclosure attempts after overcurrent/overpower events and automatic reclosing after overvoltage/undervoltage events. The closing thresholds provide a clear safeguard for electrical disturbances, helping to minimize risk and downtime.
The unit supports up to 10 mm² on both the power and load sides, with a color backlit LCD display that is adjustable for brightness. The N pole cannot be disconnected, ensuring stable contact in panel setups while the 3-button local control keeps essential functions accessible even when the network is down.
Whether upgrading a heating circuit, lighting, or other resistive loads, this switch offers a balanced mix of visibility, control, and data that can help you manage energy usage with clarity. It is a possibility for better monitoring and automation, not a guarantee of any particular outcome.
Q: Can I operate the Tongou Smart Wifi Switch without WiFi?
A: Yes, core parameters can be configured via the three front buttons even when WiFi is unavailable.
Q: What protections does the switch provide and what should be paired with it?
A: It includes overcurrent, overvoltage, undervoltage, overpower, and CPU temperature protections; no short-circuit protection is claimed—pair with a circuit breaker.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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