Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the THIRDREALITY Zigbee Door & Window Sensor, a compact, battery-powered monitor designed to keep track of entry points without clutter. With Zigbee standard compatibility and the option to work with Echo devices that have built-in hubs, it fits neatly into a variety of smart home ecosystems. The sensor is designed for everyday life, delivering subtle signals when doors and windows move, so you can stay informed without being overwhelmed by tech.
The setup is purposefully straightforward so it fits into real life. Whether you already rely on a central hub or an Echo device with Zigbee, the sensor is designed to slot into your routine with minimal friction.
Designed for quick, everyday use, the sensor’s compact form sits almost invisibly on doors or windows. A gentle click as the door closes becomes a reliable cue in your smart scene, while the hub keeps a running log so you can review events at a glance.
When the time comes to replace batteries, the process is simple: open the housing, swap both cells, and reseal. The device continues to report status after power is restored, helping you stay informed without interruption.
Q: What hubs does the THIRDREALITY Zigbee Door & Window Sensor work with?
A: It works with compatible Zigbee hubs or Echo devices with built in Zigbee hubs, including Home Assistant, SmartThings, Hubitat, Aeotec, and more.
Q: How can I tell when the battery needs replacement?
A: The Third Reality app shows the battery level and you can receive low battery alerts via your hub or Alexa.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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