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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Richelock IU52 pairs robust hardware with thoughtful design to deliver dual-sided access on a single device. Its identical backlit keypads on each knob support code-based entry from either side, while mechanical keys remain an option. This setup is ideal for entries you want accessible from both sides without compromising security or convenience.
Designed for real-world use, the IU52 keeps your entry points protected in a variety of environments. The keypad supports custom codes on each side, up to 50 unique 1- to 15-digit entries per side, and includes peep-proof security to help deter unauthorized observation. A convenient code-synchronization feature mirrors codes across both sides with a single programming action, making it well-suited for gates or dual-entry doors where synchronized access matters.
Power and reliability are built in. The lock runs on two AA batteries with a lifespan measured in years and includes low-battery alerts. When needed, emergency power is available via Type-C ports beneath each handle, providing peace of mind for busy outdoor gates, fences, or pool entries.
Installing the IU52 is straightforward on standard US doors with backsets of 2-3/8" or 2-3/4". A Phillips screwdriver is all you need for a quick fit, and you’ll be up and running in minutes. The lock is backed by a 1-year warranty and 24/7 support, making it a practical choice for fencing, pool gates, and high-traffic entryways.
Note: This description highlights possibilities based on the features provided. Actual results may vary with usage patterns. The IU52 is designed to support secure, convenient access in a range of settings, without making guarantees about outcomes.
Q: What settings is the Richelock IU52 best suited for?
A: Great for outdoor gates, indoor doors, and pool fences where dual-sided access can help daily use.
Q: How does the auto-lock and power feature work in real life?
A: Auto-lock defaults to 5 seconds (adjustable); emergency Type-C ports offer power if batteries deplete.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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