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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Cupohus Heat Tape with Thermostat offers a proactive approach to maintaining water flow during freezing nights. The full-length heating cable works to keep the hose above 59°F (15°C), supporting smooth water movement even when outdoor temperatures dip to -40°F (-40°C). This makes it a practical choice for residential hoses, outdoor taps, RV lines, roofs, and more.
The self-regulating design senses water temperature and responds accordingly. When water falls below 41°F (5°C), the heating activates; when it reaches 59°F (15°C), it steps back, reducing energy use while keeping the line within a safe range.
Perfect for exposed water lines on rooftops, in garages, and inside RVs where temperatures swing. For best results, position the tape along the length of the pipe you want protected, then plug into a protected outlet. When testing, immerse the thermostat in ice water for a moment to observe heating.
Cupohus backs this heat tape with a 3-year after-sales service, inviting feedback and questions to ensure a smooth experience during cold seasons.
Note: This product is designed to be used with a compatible 120V GFCI outlet and is suitable for both metal and plastic piping applications, including hoses and water lines on roofs and RVs.
Q: What pipes is Cupohus Heat Tape compatible with?
A: Cupohus Heat Tape works with metal and plastic water pipes and hoses, indoors or outdoors, when plugged into a 120V GFCI outlet.
Q: How does the self-regulating thermostat save energy?
A: It heats when water drops below 41°F and stops around 59°F, helping reduce power use while keeping the line ready.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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