Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The EcoSmart ECO 27 is an electric tankless water heater designed to respond to cooler incoming water without the bulk of a storage tank. Its self-modulating technology adjusts energy use in real time, heating only what you need to reach your chosen outlet temperature. This creates a leaner energy profile while delivering hot water on demand for daily routines.
With a slim, 11 lb footprint, the ECO 27 fits into tight spaces and retrofit projects where every inch matters. It’s a practical upgrade for homes with larger hot water needs or multi-use baths, offering a balance between performance and space efficiency.
Electrical setup requires 240 V single-phase power, three 40 A double-pole breakers, and three 8 AWG runs. Pipe fittings are 3/4" NPT. The unit can draw up to 112 A under peak load. UL and CSA certified for reliability and safety.
Output ranges from 2.7 to 6.5 gpm depending on inlet temperature, making it suitable for scenarios from a single shower to larger baths in milder conditions. The ECO 27 is well-suited for northern U.S. homes, Canada, and southern regions where hot water demand is high. Its compact design supports installation closer to points of use, potentially reducing wait times for hot water.
Think of this model as a flexible, space-saving option that adapts to colder inputs and varying hot water needs without committing to a traditional tank.
Q: What climates is the EcoSmart ECO 27 best suited for?
A: It's designed for cold inlet water, down to 37°F, making it adaptable for northern climates and homes with demanding baths.
Q: What electrical requirements should I plan for?
A: The unit requires 240 V single-phase power and three 40 A double-pole breakers with three runs of 8 AWG wiring.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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