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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The BlindDoctor Battery Pack Version 2 is an external power wand designed for Hunter Douglas Alta Platinum Technology blinds. Mounted on the outside of the blind and connected by a discreet cable, it offers a practical power solution that keeps interior components tidy while maintaining operation of the lift system.
Designed to replace a range of earlier 2.0 battery wands, this unit covers multiple upgrade paths within the Platinum family and powers all Platinum Technology 2.0 and 2.1 18V DC lift products. With a simple exterior install, you can keep your shades operating without disrupting the overall look of the window treatment.
Mounting is straightforward: the wand snaps onto a mounting bracket on the back side of the blind, and a cable runs to the headrail to supply power. The device requires 12 AA batteries to operate, which are not included in the package.
To confirm compatibility, check the headrail label for Platinum Technology 2.0 or 2.1. This quick check helps you determine if this battery wand aligns with your shade model.
External mounting can simplify battery access during routine maintenance, reduce interior wiring exposure, and align with ongoing Platinum upgrades from Hunter Douglas. This unit consolidates several updated part numbers into a single power source for compatible shades.
In addition to the battery wand, installation hardware may be present on some setups. Batteries are not included, so you can choose the type and capacity that best fit your usage. When swapping components, follow standard safety guidelines and confirm you are working with the correct Platinum technology revision for your blind.
Overall, this option offers a flexible, non-invasive way to keep your Platinum shade lifts powered, with a design that emphasizes easy access and maintenance without compromising aesthetics. As with any upgrade, results can vary by installation and shade model.
Q: What does the BlindDoctor battery pack replace?
A: It replaces most 2.0 battery wands and powers Platinum Technology 2.0/2.1 18V DC lift systems.
Q: How can I confirm my blind is Platinum Technology 2.0 or 2.1?
A: Check the headrail label for Platinum Technology 2.0 or 2.1 compatibility.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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