Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
ULTRALOQ Latch 5 combines a built-in WiFi radio with a fingerprint sensor, a touch keypad, and multiple entry methods in a single, streamlined unit. The result is a sleek, reliable lock that feels responsive and secure, with the flexibility to fit your daily routines and hosting needs. The black finish adds a contemporary touch that can enhance your door’s appearance while providing durable protection against the elements.
The lock operates over 2.4 GHz WiFi and does not require an extra gateway, simplifying setup and everyday use. You can manage access remotely, share temporary codes with guests, and receive real-time updates, all from a single app on your smartphone. This makes it a practical option for busy households, short-term rentals, and multi-user homes where control and visibility matter.
Set up a rental property with guest codes that expire after checkout, monitor who comes and goes, and grant access to trusted service providers without handing over physical keys. For families, share codes with caregivers or cleaners, while keeping your main access control secured.
The lock is designed to fit standard US doors without wiring or drilling. An included screwdriver helps with a simple DIY install, and a downloadable installation guide provides tips to ensure a clean fit. The combination of metal construction and weather resistance helps the unit endure daily use.
The matte black finish and responsive keypad offer a modern aesthetic paired with practical performance. While technology adds convenience, the emphasis remains on straightforward access options, clear feedback, and reliable operation across diverse environments.
Q: What unlock options does ULTRALOQ Latch 5 offer?
A: Fingerprint, keypad code, smartphone app, mechanical key, and built-in WiFi for remote access.
Q: Is a gateway or hub required for remote control?
A: No gateway is required; it connects directly via 2.4 GHz WiFi to your app.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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