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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Tramex Moisture Encounter ME5, a non-destructive pinless moisture meter designed for fast, reliable surveying of moisture in common building materials. The ME5 features a large analog display for quick reads and an optional high moisture audio warning to alert you when readings exceed thresholds. This setup helps you inspect surfaces without leaving marks or damage, making it a practical companion for fieldwork and professional inspections.
The ME5 uses dual-depth measurement to compare surface and core moisture at two depths: up to 0.4 inches (9 mm) and up to 1.25 inches (30 mm). Testing both shallow and deeper layers helps you understand moisture behavior across substrates and finishes, while reducing substrate influence when assessing coverings.
The ME5 measures wood moisture content on a 5–30% scale and offers a 0–100 comparative scale for other materials, with adjustment tables that account for wood density. This combination supports meaningful interpretation across common building components.
Designed for modern workflows, the ME5 can create visual test maps and reports. Bluetooth connectivity supports geotagging and time-stamping, while the companion app enables you to attach photos and share findings with project teams.
Ideal for post-rain inspections, remodel checks, leak investigations, and ongoing maintenance, the ME5 offers a practical balance of rapid insights and traceable results. While results depend on testing conditions, this tool can help you make informed decisions about next steps.
Q: What materials can the Tramex ME5 test moisture in?
A: The ME5 tests moisture in wood, drywall, plaster, roofing, tile, masonry, walls, and ceilings non-destructively.
Q: How does the ME5 dual-depth measurement work?
A: It measures surface up to 0.4 inches (9 mm) and deep up to 1.25 inches (30 mm), enabling quick comparisons while reducing substrate influence.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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