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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The ThirdReality Zigbee Water Leak Sensor 4-pack offers a simple, proactive way to monitor water in key areas of your home, including its dripping detection capability. With a compact footprint, you can place sensors on flat surfaces throughout kitchens, basements, bathrooms, and laundry rooms. The four-pack lets you spread coverage near appliances like the washing machine, water heater, sinks, and dishwasher for early detection of leaks and drips.
Setup is straightforward. After linking to your ThirdReality Hub or a compatible Zigbee hub, the app sends push notifications and email alerts when a leak is detected. The 120 dB alarm is designed to be heard across rooms, giving you a heads up even if your internet is temporarily unavailable.
In the ThirdReality app you can view the sensor’s battery level, current status, and a leak history. This helps you spot patterns and plan preventive steps for future incidents rather than reacting to surprises.
Powered by two AAA alkaline batteries, the sensor delivers long life and easy maintenance. Batteries are included and replaceable, so you can keep coverage without frequent changes.
Pairing with the ThirdReality Hub or Smart Bridge MZ1 enables monitoring via the 3R-Protect Manager app and compatible platforms. OTA updates help keep firmware current and compatibility future-ready.
Q: Does the sensor require a hub to function?
A: It uses Zigbee and can be monitored with a compatible hub or the 3R-Protect Manager app.
Q: Will I get alerts if the internet is down?
A: Yes, app push and email alerts are supported, and the 120 dB alarm rings locally.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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