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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your entryway with a smart, reliable solution that blends everyday practicality with modern technology. The TE002 offers flexible access options, a durable build, and thoughtful features designed to support busy households, frequent guests, and travelers who want peace of mind without fuss. Its aluminum alloy body and weather-ready design aim to perform in varied conditions, making it a versatile addition to front doors and interior entryways alike.
Rather than relying solely on keys, you can tailor access for family, babysitters, or temporary visitors, while keeping your home shielded from unauthorized entry. This lock emphasizes a balance of convenience and privacy, so you can adjust permissions as routines change while maintaining clarity over who can unlock your door.
The TE002 supports multiple credentials, allowing you to choose the best option for each user. This helps you manage access in a way that fits your daily life.
The lock uses an AI-powered fingerprint sensor that aims to unlock swiftly, with prints recognized in about 0.3 seconds and access granted in roughly one second. You can also decide when the door should auto-lock after closing, or opt to disable auto-lock for full control.
A long-lasting power setup minimizes maintenance, while quiet and travel-oriented modes support peaceful nights and worry-free trips away from home.
Designed to deter prying eyes and unauthorized attempts, the TE002 includes features that enhance safe operation without complicating access for trusted users.
Crafted from aluminum alloy and BHMA Grade 3 certified, the TE002 is built to stand up to daily use and weather exposure. It’s designed to fit standard U.S. doors and offers IP54-rated protection against dust and water splashes.
Setup is straightforward on standard 2 1/8 inch (54 mm) door holes, and you can complete the installation with a screwdriver—no drilling required. TEEHO backs this lock with a 2-year warranty and lifetime customer service, including online support and phone options during regular business hours.
Q: What unlock methods does the TE002 support?
A: Fingerprint, passcodes, one-time PINs, and two backup keys provide flexible options for trusted users.
Q: Is installation difficult?
A: No tools beyond a screwdriver are needed; it fits standard U.S. doors and installs in minutes.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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