Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The SUBPOT Smart Keyless Entry Door Lock with a 2 knob handle combines modern convenience with rugged, durable construction. It unlocks by password or mechanical key, and voice guidance helps you operate quickly and confidently. Set a unique password and change it anytime for peace of mind.
Auto Lock can be set between 10 and 99 seconds, with an off option. Voice prompts walk you through each step, making the lock friendly for busy households, parents, or seniors who rely on simple, clear instructions.
Installing is quick with just a screwdriver. It fits standard U.S. doors with 2 1/8 inch bore holes and includes smart alignment guides and video tutorials to help you avoid common errors.
Voice status prompts tell you lock conditions, low battery alerts, and how to operate each function. Expect long battery life, with about 180 days of typical use between replacements. The zinc alloy chassis and waterproof housing guard essential electronics from the elements.
Language options include Chinese and English via a simple key combination. The system blends traditional deadbolt strength with modern digital control, offering a secure yet approachable way to manage access. Real-world use cases include quick entry for family members and caretakers, and discreet, code-based sharing with guests.
Q: How many user codes can SUBPOT lock store?
A: The lock supports up to 50 user codes for family, guests, and caretakers.
Q: Is installation suitable for DIY users?
A: Yes. It installs with a screwdriver on standard doors and includes setup tutorials.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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