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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The RIDGID 31803 65S stainless steel tubing cutter is designed to deliver dependable performance in real-world projects. Built to cut stainless steel tube to the exact length you need, it blends robust construction with thoughtful details that help you work efficiently on the job.
Key design choices drive smoother cuts and faster setup. The cutter uses 12 individual bearings that replace traditional rollers, enabling smoother passage around the tube and increased speed as you adjust the cut. The specially engineered stainless steel cutter wheel, with bearings in the hub, reduces drag for a cleaner, steadier cut. A contoured frame aids precise alignment during size adjustment, while the large ergonomic X-CEL knob provides a confident, steady grip for quick action.
Capacity is practical for common tubing tasks: 1/4 inch to 2-5/8 inches (6 mm to 67 mm). When you need to refresh performance, the cutter is compatible with replacement wheel model E-635 29973, helping you extend service life. RIDGID backs this tool with a lifetime warranty, underscoring its design intent: built to endure demanding trades and long shifts in the field.
In short, this cutter aims to deliver reliable performance whether you’re performing routine maintenance or handling mid-sized stainless tubing tasks. While performance can vary with technique and material, the combination of bearings, wheel design, and ergonomic grip is intended to support efficient, accurate cuts across a range of standard tube sizes.
Q: What is the cutting capacity of the RIDGID 31803?
A: Cutting capacity ranges from 1/4 inch to 2-5/8 inch (6 mm to 67 mm), suitable for common stainless tubing sizes.
Q: What features contribute to a smoother, faster cut?
A: 12 bearings, hub-bearing cutter wheel, contoured frame, and the ergonomic X-CEL knob work together to ease alignment and reduce drag.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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