Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Experience endless hot water with the GEN II Ranein Tankless Electric Water Heater. Designed for whole-house use, this compact unit heats on demand, delivering warmth when you need it most without the wait.
Operating at 18 kW and 240 V, it can support 2–3 water points and reach up to 4.3 GPM, providing a steady stream of hot water as soon as you open a tap. Important: installation requires two dedicated 240 V circuits (2 × 40 A double-pole breakers + 2 × 8 AWG cables) and a 3/4" NPT water connection.
Compared with traditional storage tanks, this unit minimizes idle energy waste and occupies a compact footprint, freeing up valuable space in tight utility rooms or closets. The result is practical warmth without crowding your living area.
A precise 86°F to 131°F range (adjusted in 1°F steps) is set with a tactile control knob, complemented by a clear LED display. This combination makes it easy to maintain a consistent temperature across different uses—from quick showers to kitchen chores.
Safety and durability are built in. The GEN II is CSA-certified and offers leakage protection, overheat safeguards, and a damp-proof design. Stainless steel elements help resist scale buildup for longer-term reliability.
Real‑world practicality: install in an apartment, a small home, or a renovation project and enjoy reliable on‑demand hot water whenever you need it. This description highlights features and potential benefits without guaranteeing specific results.
Q: What makes the GEN II Ranein tankless heater suitable for whole-house use?
A: It delivers up to 4.3 GPM and supports multiple outlets with on-demand hot water.
Q: What safety features come with the GEN II unit?
A: CSA-certified with leakage protection, overheat safeguards, and a damp-proof design.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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