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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
MAPEI ECO Prim Grip is a ready-to-use, low-VOC primer designed to promote adhesion across a broad range of substrates. The formula features silica aggregates suspended in a latex dispersion, creating a subtle key that helps mortars and leveling compounds grip more securely. The result is a versatile prep product that supports strong bonding without the mess of heavy preparation steps. The gray, easy-to-apply paste glides onto surfaces with a smooth, even finish, and its low-odor profile makes interior jobs more comfortable from start to finish.
In practical terms, ECO Prim Grip shines when you’re preparing surfaces for mortars on ceramic and non-absorbent substrates, or when bonding self-leveling underlayments (SLUs) and render coats over cementitious substrates. Its moderate texture helps underpin polymer-modified mortars, render coats, and leveling compounds, while its low-VOC composition keeps indoor air clearer during prep work. The product is suitable for both interior and exterior projects, and its one-component formulation simplifies handling on a variety of job sites, from bathrooms to foyers, and from kitchens to exterior patios.
How to use (brief): Ensure surfaces are clean, sound, and free of loose debris. Apply evenly with a roller or brush and allow to dry per label instructions before applying mortars or SLUs. For best results, follow project-specific guidelines for cure times and substrate preparation.
Q: What surfaces can ECO Prim Grip be used on?
A: Interior and exterior substrates such as ceramic and porcelain tile, vinyl, natural stone, concrete, brick, and plywood.
Q: Does ECO Prim Grip help with bonding self-leveling underlayments?
A: Yes, it enhances bond and provides a rough key for SLUs on both smooth and absorbent substrates.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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