Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Living with hard water often means mineral buildup, chlorine, and trace metals that can influence the feel of your hair, skin, and shower routine. The KOSNEW 2-pack shower filter replacement is designed to address these elements while helping to preserve the natural moisture your hair and skin rely on. This upgrade centers on a five-media blend with a strong KDF-55 layer, crafted by KOSNEW filtration experts and tested by SGS and CE to ensure reliability. The result is water that can feel smoother during daily rinses without altering the basic shower experience you expect.
Developed for handheld shower setups, the filter emphasizes straightforward maintenance and compatibility with standard KOSNEW shower handles. The design prioritizes user-friendly installation and consistent performance, so you can refresh your filtration without tools or complicated steps.
In daily showers, you might notice a milder chlorine aroma and a smoother sensation on skin and hair after a few uses. The filters install in minutes without tools, and the replacement process is designed to fit seamlessly into your routine.
Replace every 3–6 months based on water conditions. If you’re not satisfied, the KOSNEW team offers hassle-free support to help resolve concerns quickly and respectfully.
Q: What’s included in the KOSNEW 2-Pack Shower Filter Replacement?
A: Two replacement filters with simple tool-free installation guidance and access to support.
Q: How often should I replace the filters?
A: Replace every 3 to 6 months depending on water conditions.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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