Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The igloohome Keybox 3E is a large-capacity, enterprise-grade smart lock box designed to simplify secure key handoffs for property managers, agents, hosts, and teams. Built to endure real-world use, it cleanly stores house keys, access cards, and even car key fobs in a single, sturdy enclosure. A scratch-resistant finish and IP66-rated protection help the box stand up to dust, weather, and daily wear, making it suitable for a range of environments from apartments to small commercial spaces.
With remote credentialing in the igloohome app, you can generate PIN codes and Bluetooth keys from anywhere. AlgoPIN encryption keeps credentials secure while you coordinate access across sites. For full remote control and live updates, you can pair the Keybox 3E with the Bridge (sold separately), expanding how you manage access in real time.
Hosts can share access temporarily with guests without meeting in person. Agencies can delegate contractor access from across town, while property teams coordinate handovers between staff at different sites. The Keybox 3E blends practical security with a streamlined, app-driven workflow, offering possibilities for smoother operations without promising guaranteed results.
Q: Who benefits most from the igloohome Keybox 3E?
A: Property managers, agents, hosts, and teams needing secure, verifiable key handoffs and organized item storage.
Q: Is Bridge required for full remote access and alerts?
A: Remote PIN/BT key sharing is possible via the app; full remote control and real-time notifications require the Bridge.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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