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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Eightree Smart Plug is designed to connect smoothly to both 5GHz and 2.4GHz networks, which means fewer connection headaches and more reliable pairing with your WiFi. The result is a more stable bridge between your devices and your home network, so you can start automations quickly.
With a compact, rounded housing, the plug sits neatly in a standard outlet without blocking adjacent sockets. Certified with ETL and FCC standards, it feels dependable in everyday use. The four-pack option is ideal for coordinating smart scenes in multiple rooms, from living spaces to home offices or dorm setups.
Once you pair the plug in the Smart Life app, you can switch devices on or off with a tap, even when you are away. Imagine turning off a lamp after you have left the room, or powering on a fan before you arrive home, all without reaching for a switch or your phone.
Set precise on and off times for lamps, chargers, or electronics to align with a daily rhythm. Timers can help reduce standby power, keep rooms at comfortable levels, and support predictable routines that fit your schedule.
Compatibility with Alexa and Google Home brings hands free control into reach. After the initial setup in the Smart Life app, you can speak commands to adjust outlets, create routines, or trigger scenes with simple voice prompts.
Notes: Warm tips emphasize connecting the plug via the Smart Life app first, and there is also guidance for SmartThings integration. Support is available if you need help during setup.
The four pack bundle provides consistent control across rooms, helping you build cohesive smart environments. The design is compact, the setup is straightforward, and the product carries certifications for reliability, all aimed at a practical, no fuss experience.
Q: What networks does the Eightree Smart Plug support?
A: It connects to both 5GHz and 2.4GHz networks for flexible setup.
Q: Is voice control available with smart home assistants?
A: Yes, it works with Alexa and Google Home after initial setup in the Smart Life app.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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