Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the DREAME H12S, a cordless vacuum mop designed to tackle wet and dry messes on hard floors and multi-surface areas. Its thoughtful design focuses on practical performance, sensory feedback, and easy maintenance, so your floors feel cleaner and look brighter after every pass. While no appliance can guarantee outcomes, this setup offers a versatile, hands-off approach to everyday messes, from kitchen spills to entryway dust and beyond.
The H12S detects dirt levels and adjusts suction automatically, helping you handle light dust, sticky spills, and stubborn stains with less manual effort. It works across wet and dry messes, making it a flexible option for busy homes where floors see frequent traffic, cooking splatters, or pet-related debris.
Choose Auto for everyday cleaning, Turbo for tougher stains, or Suction mode to vacuum liquids without adding water. This trio makes it easier to adapt to different scenes without switching tools.
After cleaning, the H12S takes care of itself in smart ways. A 131℉ hot air system dries the brush automatically, and a one‑button self-cleaning cycle flushes dirt from the rolling brush with clean water. The edge design reaches into corners and along baseboards for thorough coverage.
With 16kPa suction and robust scrubbing action, the H12S handles a range of messes—coffee beans, cereals, and everyday spills—while helping minimize watermarks on floors. The result is a versatile cleaner that supports quick, confident upkeep of busy living spaces.
Designed for effortless use, the H12S blends portability with real cleaning impact. Its expected behavior supports a smoother routine—pull it out when you need it, return it to its dock when you’re done, and enjoy floors that look refreshed without a heavy cleanup aftercare.
Q: What surfaces is the DREAME H12S suitable for?
A: Cleans hard floors and multiple surfaces with wet and dry modes, adapting suction for light to heavy messes.
Q: How does the H12S dry the brush after cleaning?
A: It uses 131℉ hot air to dry the brush automatically, typically completing drying within about an hour.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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