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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Winter can turn plumbing into a challenge. The Cupohus Heat Tape with Thermostat is designed to keep water flowing by delivering consistent warmth along the full length of your pipes, hoses, and lines. This 12-foot self-regulating cable is suited for metal and plastic plumbing, roof lines, and even RV systems, offering protection where you need it most.
Cupohus stands behind this product with a 3-year after-sales service, and our responsive support team is ready to help with setup questions or usage tips. At the core is smart temperature sensing: when water temperature drops below 41°F (5°C), the heating cycle starts and continues until the water nears 59°F (15°C). The result is targeted warmth—enough to prevent freezing in exposed areas—without wasting energy on heat you don’t need. The system runs on standard 110-120V power, and the external GFCI outlet option (as recommended for safety) helps safeguard against moisture-related issues. The built-in protective jacket and fully wrapped wiring reduce the risk of water seepage and ensure long-term reliability.
The thermostat-controlled cable senses water temperature and activates when needed, maintaining a stable range. This active regulation helps prevent icy blockages while avoiding excessive heat, which supports a more efficient winter-ready setup.
Plan your layout first, then secure the cable with the included fiberglass tape. If you want to test the unit, place the thermostat in ice water, plug in, and you should feel warmth within minutes. For best results, route away from sharp edges and keep connections dry.
Cupohus backs this product with a 3-year after-sales service and responsive customer support.
Q: Is this heat tape compatible with both metal and plastic pipes?
A: Yes. It works with metal and plastic pipes, and is suited for homes, rooftops, and RV plumbing.
Q: How does the self-regulating feature save energy?
A: The cable heats when water dips below 41°F and stops near 59°F, reducing unnecessary heat while keeping water flowing.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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