Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Black Diamond Stoneworks Ultimate Grout Cleaner RTU delivers a penetrating clean for grout and surrounding tile surfaces without the harsh effects of acidic formulas. Its acid-free composition is gentle on colored grout and safe for ceramic, porcelain, and many natural stones when used as directed. Whether you’re touching up kitchen backsplashes, bathroom showers, or entryway tile, this cleaner is designed to simplify stubborn grime and restore brighter grout lines. In addition, it can be used with grout steam cleaners for larger areas, offering flexibility for different cleaning routines.
How it works
The cleaner penetrates grease, dirt, oil, and soap scum, helping to loosen deeply embedded soil. To use, spray onto grout or tile, let stand for 1–3 minutes, then agitate with a grout brush and rinse with clean water. The formula is strong, so avoid painted surfaces. Made in the USA, it is designed for kitchens, bathrooms, and beyond where a fresh start is desired.
Imagine bright grout lines along a busy kitchen backsplash after meal prep, or renewed shower grout where soap scum accumulates. This cleaner aims to refresh grout color and brighten tile edges without aggressive chemical scents.
Q: Is the Ultimate Grout Cleaner safe for natural stone like marble?
A: The formula is acid-free and gentler on colored grout and natural stones; always test a small area first and avoid painted surfaces.
Q: Can I use it with a grout steam cleaner?
A: Yes. Spray, let stand 1–3 minutes, then brush and rinse. It works with steam cleaners for targeted grout cleaning.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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