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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Zooz ZEN16 800LR MultiRelay—a compact Z-Wave device that packs three independent dry-contact relays in a single enclosure. Designed for scenes where you want to automate multiple dry-contact devices without trading simplicity for capability, this unit lets you govern varied tasks from one hub. Imagine adjusting a garage door trio, triggering sprinklers, or coordinating a gas fireplace ignition from a single, reliable box that you can place on a shelf or mount on a wall.
Each relay operates independently, offering flexible control for up to 20 A on the highest channel and 15 A on the others, handling common residential loads in the 1-240 V range. When paired with a compatible hub, you can craft automations, scenes, and schedules that respond to presence, time, weather, or other triggers. The device remembers its on/off state after power loss, helping keep your routines consistent when power returns. If your hub supports advanced settings, auto-on and auto-off timers can be part of your automations.
Power and installation details:
Practical deployments you might try:
Compatibility and hub notes:
Designed for DIY installers who want a versatile, safe, and expandable relay solution, the ZEN16 800LR is a flexible building block that can grow with your home or business. With strong Z-Wave Long Range and careful setup, you may unlock automated workflows that suit your real-life needs.
Q: Is the Zooz ZEN16 800LR compatible with my hub?
A: Requires an open Z-Wave hub; best with the Z-Box Hub. Some features vary by platform.
Q: What power options does the MultiRelay support?
A: Power via USB-C at 5V or 12-24 V AC/DC; 110V mains and certain adapters are not supported.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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