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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Zooz 800LR ZEN71 800LR is designed to make multi-location lighting smarter without clutter. Built for indoor use with a neutral wire, it handles standard 120 V circuits and supports a wide range of loads (960 W incandescent, 150 W LEDs/CFLs). Note the installation caveat: do not connect this switch to ceiling fans, motors, tube lights, or home appliances. A compatible Z-Wave hub is required to unlock voice or app control through your system.
With the latest 800 Series technology, this switch delivers faster, more reliable wireless communication. In real-world layouts, expect better performance over longer distances, with line-of-sight reach up to 300 feet. Actual range will vary based on walls, furniture, and other obstacles, but the upgrade still offers noticeably improved response times in many setups.
What you get with direct 3-way operation
Design and fit for tight boxes
Smart features and security
Extended support includes lifetime tech help and a 5-year extended warranty after registration, giving you ongoing confidence in your smart home upgrade.
What you’ll need to know for installation
If you’re aiming to modernize a two-location lighting setup with a compact, capable switch, the Zooz 800LR offers a data-driven path to smarter control—capturing smoother control, easier installation, and robust security without promising outcomes you can’t guarantee.
Q: Do I need a neutral wire to install the Zooz 800LR ZEN71 800LR?
A: Yes, a neutral wire is required for proper operation.
Q: Can I use this switch in a 3-way circuit without an add-on switch?
A: Yes, it supports direct 3-way wiring with neutral present; no add-on switch needed.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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