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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Zooz 800LR ZEN32 Scene Controller brings centralized control to your Z-Wave network with a compact, wall-friendly design. Built on the latest 800-series chip, it enhances range, speed, and security while keeping your lighting presets within easy reach. A white, understated finish blends with most interiors, and the shallow profile helps it fit crowded switch boxes without crowding your space.
Designed for real-world living rooms, hallways, and entryways, this controller pairs tactile comfort with flexible automation. The main button can drive a 120 V fixture (LEDs up to 150 W) through Z-Wave, or operate as a wireless control only with up to seven trigger options. Four remote buttons let you pre-program scenes or device actions with a single press—perfect for quick on/off, mood lighting, or a quick switch between “Away” and nighttime presets.
The ZEN32 offers a true direct 3-way solution without an extra add-on switch when a neutral is present, and it can serve as a single-pole control as well. It operates best with a Z-Wave hub and is supported by SmartThings (with a driver), Hubitat, Home Assistant, and HomeSeer, making it a flexible piece in many ecosystems. Note that your smart speaker is not a Z-Wave hub, so pairing requires an appropriate hub.
Installation is straightforward with clear diagrams and available support seven days a week. The device is 1.1 inches deep to fit shallow boxes, requires a neutral wire, and is ETL certified for North American safety standards. A one-year warranty backs the product, with an option to extend to five years when you register.
Whether you’re refining a living space or configuring a pre-wired entry, the Zooz 800LR ZEN32 gives you scalable control with a focus on practical outcomes and reliable performance.
Q: Which hubs and systems is the ZEN32 800LR compatible with?
A: It works best with a Z-Wave hub and is supported by SmartThings, Hubitat, Home Assistant, and HomeSeer.
Q: What installation considerations should I know?
A: Neutral wire required; follow included diagrams; device depth about 1.1 inches; ETL certified with a 1-year warranty (extendable to 5 years after registration).
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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