Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Zooz 800 Series ZEN34 is a battery-powered remote and scene controller designed to put smart lighting and devices at your fingertips. With familiar paddles you can trigger scenes and turn other Z-Wave devices on or off, all without wiring or a new switch plate. Remember: a Z-Wave hub is required to run scenes, and your smart speaker is not a hub. This combination of portability and automation helps you tailor everyday moments—from cozy evenings to bright mornings—without changing your room layout.
For scene programming, a compatible Z-Wave hub is required. Supported options include the Z-Box Hub (recommended), HomeSeer, Hubitat, and Home Assistant. Do not purchase this device if your hub isn’t listed, as it may not be recognized correctly by your system. If you’re unsure, check your hub’s compatibility before pairing.
At its core, the ZEN34 offers a sleek, compact design with a magnetic base for quick adhesion to metal or magnetic surfaces. It supports S2 authenticated security and SmartStart for streamlined pairing. If your hub supports Z-Wave Long Range, you’ll gain the potential for broader coverage as part of your home’s smart network.
Q: What hub compatibility is required for the ZEN34?
A: A compatible Z-Wave hub is required (e.g., Z-Box Hub, HomeSeer, Hubitat, Home Assistant) to enable scenes and control.
Q: Is installation difficult or professional-only?
A: No electrician needed: the ZEN34 is battery-powered with a magnetic base for quick mounting on a flat surface or in a switch box.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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