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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Zooz ZEN51 is a compact Z-Wave Long Range smart relay designed to retrofit existing switches. Install it behind a wall switch or at the light fixture to add reliable wireless control without replacing your preferred switch style. Its small footprint makes it suitable for crowded boxes, and its dry-contact output supports a range of non-lighting applications beyond classic lighting control.
With 700-series capabilities, the ZEN51 supports advanced features like Z-Wave Long Range, SmartStart, and S2 authentication. It’s tested for North American safety standards and backed by Zooz support. A compatible Z-Wave hub is required to leverage voice or app-based automation.
Important notes: This device requires a Z-Wave hub (sold separately) and a neutral wire. It is designed for specific load types and should be installed following the provided wiring diagrams to ensure safe operation.
Q: What wiring is required for the ZEN51?
A: A neutral wire is required and the unit uses 120 V; it works with mechanical on/off or momentary switches (not dimmers).
Q: Which loads and hubs does the ZEN51 support?
A: Supports up to 960 W incandescent, 150 W LED, 10 A resistive, 1/2 HP fans; requires a Z-Wave hub (SmartThings, Hubitat, Home Assistant, HomeSeer) for control.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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