Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the XinSunho 5 Step Ladder, crafted to help you reach higher places with confidence. The design integrates a flip-up handrail and a no-installation tool tray, so you can carry tools and materials on the same ladder you climb. When not in use, the handrail and tray fold down to a slim profile for easy storage—just 3.74 inches thick.
The ladder features a thickened steel frame and reinforced triangular supports to help maintain stability across a range of tasks. The open tread area measures about 14.96 by 10.24 inches, providing a broad standing surface on every step. Non-slip treads and sound-dampening feet contribute to a secure and calm working environment.
Plan your space with these measurements. Open size is 18.5 x 39.37 x 71.25 inches; folded, it is 63.18 x 3.74 x 18.5 inches and weighs 23.14 pounds. The ladder folds into a compact profile that fits in narrow closets or corners, enhancing storage flexibility.
With careful design choices, this ladder offers greater stability and ease of use for a range of tasks. Benefits described here reflect the design and typical use cases, not guarantees. Always inspect the ladder and follow safety guidelines during use.
Q: What practical uses does the XinSunho 5 Step Ladder support?
A: Great for painting, repairs, and decor tasks, with a built-in tray and handrail for easier item handling.
Q: How compact is the ladder when folded for storage?
A: Folded dimensions are 63.18 x 3.74 x 18.5 inches, enabling easy storage in tight closets or corners.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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