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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the X-Sense SWS54 Wi-Fi Water Leak Detector, a practical, sensor-driven solution designed to help you monitor moisture in key areas of your home. The kit combines three water detectors with a single base station, delivering consistent coverage for kitchens, basements, bathrooms, and laundry spaces. Rather than relying solely on a single device, you benefit from a connected network that can alert you the moment moisture appears, offering a thoughtful balance of proactive monitoring and everyday ease.
Leaks can begin subtly and spread quickly. This system emphasizes early-awareness through multiple probes, a loud alert, and instant mobile notifications. While results depend on setup and conditions, the combination of smart alerts and audible alarms may help you respond promptly, potentially reducing water damage and disruption.
The kit includes three water detectors and one base station, all designed to work together via the X-Sense Home Security App. The compact detectors are built to fit into spaces where leaks are most likely, while the base station centralizes control and alert delivery.
Envision placing sensors near a dishwasher, around a hot water heater, or along washing machine supply lines. If moisture is detected, you’ll receive a prompt push alert. The detectors and base station will also sound together at up to 110 dB, making the alarm noticeable across rooms. If you’d like to silence it, use the app or the mute button on the base station or sensor.
With an IP66 waterproof rating and rust-resistant exterior, the detectors are designed for humid spaces and longer-term use near water sources. The base station supports a broad coverage range up to 1700 feet, enabling flexible placement across multiple rooms or levels. A 2.4 GHz Wi-Fi connection is required (5.0 GHz is not supported), and all interactions occur through the X-Sense app via the base station.
To maximize effectiveness, install detectors in areas with frequent moisture exposure and ensure the network is stable. Use the sharing and alert features to coordinate responses with household members or coworkers where applicable. Consider routine test checks to confirm device readiness and battery status.
Q: What’s included in the X-Sense SWS54 kit?
A: Three water detectors and one base station, designed for quick setup.
Q: Does it support 5 GHz Wi-Fi?
A: No. It requires a 2.4 GHz network and uses the base station for connectivity.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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