Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
VIODAIM Ice Crystal flameless candles blend real wax inside glass with a crystal-like texture, delivering a soft, lifelike glow. The warm white light through the golden glass creates depth and mood without the hazards of an open flame.
Control is effortless with a 10-key remote. You can switch on and off, choose between a flickering or steady glow, and set a timer for 2, 4, 6, or 8 hours. Brightness is adjustable to suit a romantic dinner, a cozy reading nook, or a festive table centerpiece.
Battery life is thoughtfully designed: powered by 2 AA batteries (not included), these candles can run for more than 15 days in continuous use and over 3 months if used non-continuously. This combination supports low-maintenance decor for weddings, holidays, or everyday spaces.
Safety is a core feature. These unscented candles produce no smoke, no fire risk, and no hazard, making them suitable for rooms with kids or pets. The gold glass finish and 3D wick glow render a luxurious, inviting atmosphere that complements various styles from modern to classic.
Each set includes three candles in three heights: 4 inches, 5 inches, and 6 inches, all with a 3 inch diameter. The result is a versatile trio that can be arranged as a tiered centerpiece, stacked on a mantle, or placed along a dining table for layered lighting.
Note: While these candles are designed for ease and safety, always follow battery and remote usage guidelines. The result is a warm, sophisticated glow that enhances spaces without the commitment of real flames.
Q: What sizes are included in the VIODAIM 3-pack?
A: The set includes three candles in heights of 4, 5, and 6 inches with a 3 inch diameter.
Q: How do the remote and timer work?
A: A 10-key remote controls on/off, mode (flicker or steady), brightness, and 2H/4H/6H/8H timers.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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