Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Veise VE019 Fingerprint Smart Lever Lock, a versatile 7‑in‑1 entry solution designed for homes, rentals, and shared spaces. Its matte black finish adds a contemporary touch to your door while offering flexible access options that adapt to daily life.
VE019 combines seven ways to unlock and manage access, so you can tailor who enters and when. Choose from fingerprint, Veise app control, user authorization, IC card, password, code sharing, or a backup key. An AI chip helps streamline entry for the whole family.
In real life, VE019 helps families, roommates, and landlords regain control over access without sacrificing convenience. Imagine letting a contractor in while you are at work, or granting a guest a temporary code that expires with their stay. The combination of biometrics, app management, and guest codes creates a flexible access model that keeps a record of who unlocked your door and when.
With a focus on longevity, Veise backs VE019 with US‑based support and a warranty. If you ever need help, you can rely on professional phone support and 24/7 email service, which makes Veise a solid choice for those seeking dependable smart home hardware.
Q: What ecosystems and control options does VE019 support?
A: Works with Veise G1 Gateway for remote control and supports voice control via Alexa or Google Assistant through the gateway.
Q: How long does the battery last and is there a power backup?
A: Uses four AA batteries and can last up to 16 months; an emergency power port helps prevent lockouts during low power.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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