Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Umbra Flip 5 is a wall-mounted coat rack with a clever set of retractable hooks that tuck away when not in use. Despite its compact footprint of 20 x 2.5 x 1.25 inches, Flip 5 offers ample hanging space for everyday items, keeping doors and floors clear. The design relies on hidden mounting hardware for a clean, uninterrupted profile that suits virtually any wall and decor.
In practice, Flip 5 fits well in entryways, foyers, mudrooms, or narrow hallways. Its slim, modern silhouette gives a subtle presence while adding a practical storage solution. As family members, guests, or you reach for a coat or bag, the retractable hooks offer ready access, then fold away to minimize visual clutter and maximize usable space.
Materials and care: The wood used is a natural material with unique variations in tone, texture, and grain, so each unit feels one of a kind. Expect gentle differences from the product image. To maintain its look, wipe with a clean damp cloth.
Quality and support: Umbra backs original designs with thoughtful manufacturing and solid protection, including a 30-day money-back guarantee and a five-year warranty.
Q: What items can you hang on Umbra Flip 5?
A: Coats, scarves, purses, umbrellas, towels, and other lightweight items.
Q: How do you install Umbra Flip 5?
A: Includes step-by-step instructions and all necessary hardware for quick wall mounting.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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