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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
TWIG offers a practical set of 5/16 inch threaded leveling feet designed to level and protect your furniture surfaces. With a durable nylon base and a stainless steel thread, these feet are built for everyday reliability on a range of indoor and outdoor pieces, from coffee tables to balcony chairs.
The system uses the common 5/16 inch thread (5/16-18 UNC) found on inserts across many brands, including Costco, Stickley, Thomasville, and Bernhardt. The stainless steel thread resists wear, while the 28 mm nylon base provides a smooth, floor-friendly touch.
Note: for best results, use on furniture legs with a diameter larger than 1.2 inches to avoid cracking during installation. A simple drill setup guides you to create an 11 mm hole with a depth over 25 mm. Then, screw in the leveling feet with a hex wrench or power driver, and adjust the height from 0.4 to 1 inch to achieve a level surface.
These feet act as a proactive floor safeguard by preventing direct contact between furniture legs and the ground. They can help compensate for uneven floors in living spaces, kitchens, and patios. Suitable for a variety of pieces such as coffee tables, bar stools, wine racks, bookshelves, balcony chairs, and patio tables.
The package contains 16 leveling feet. TWIG support teams respond to inquiries within 24 hours, helping with questions about installation or compatibility for different brands.
Note: verify compatibility with your specific furniture hardware before installation. Suitable for indoor or sheltered outdoor use where leg diameter exceeds the recommended size.
Q: What thread size do these leveling feet fit?
A: They fit 5/16-18 UNC threads and screw into common inserts on many brands; verify leg diameter is larger than 1.2 inches for best clearance.
Q: How do I install and adjust the feet?
A: Drill an 11 mm hole, insert with hex wrench, then adjust from 0.4 to 1 inch to level the furniture.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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