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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The TOTO WASHLET S5 Elongated Electric Bidet Seat blends a streamlined profile with smart performance. With instantaneous water heating and PREMIST, cleansing begins before you wipe, delivering a fresh feel with every use. The EWATER+ wand self-cleans before and after each cycle, adding an extra layer of assurance without manual effort.
Designed to elevate daily routines, the S5 is part of the redesigned S series, featuring a soft, illuminated night light and a choice of rear, front, and rear+front cleansing. The option of oscillating or pulsating streams lets you tailor your cleanse to your preferences, all controlled from a slim wireless remote for convenient access.
Replacing or upgrading traditional bathroom routines, the S5 offers a refined experience that supports comfort and hygiene. Choosing a WASHLET can also reduce toilet paper usage, contributing to conservation of trees and water used in manufacturing.
Imagine a morning routine where warmth and cleanliness are at your fingertips. The S5’s adjustable water temperature, cleansing modes, and dryer can be as gentle or as thorough as you prefer. The soft night light provides guidance in the dark, while the system’s compact design fits seamlessly under a modern bathroom aesthetic. With easy installation and remote-based controls, you can customize your experience without complexity.
The S5 includes mounting and connection hardware for straightforward retrofit on compatible elongated toilets. Its EWATER+ wand cleaning and PREMIST features add convenience, while four memory profiles let different users save their preferred settings for quick access.
Q: What are the standout features of the TOTO WASHLET S5?
A: Instant warm water cleansing, PREMIST, EWATER+ wand self-clean, heated seat, night light, deodorizer, and a warm dryer.
Q: Is installation easy for the S5 on existing toilets?
A: It includes mounting hardware for retrofit on compatible elongated toilets; professional installation is available if needed.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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