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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the TOTO THU500S Replacement Flapper, a blue-tinted component crafted to refresh your toilet’s flush mechanism. This two-pack delivers solid value for those seeking to restore smooth, quiet operation and consistent performance in select 3-inch flush valve tanks.
Backed by TOTO’s long-standing engineering heritage, this replacement part embodies precision and reliability. The blue finish nods to a design philosophy focused on steady, controlled performance during daily use. While not a guarantee of outcomes, the THU500S aims to help maintain consistent flush action and reduce nuisance leaks, potentially lowering maintenance needs over time.
When installed, the THU500S strives to restore a reliable seal and smooth operation. You may notice fewer misfires, fewer repeated flushes, and a quieter cycle as the tank returns to its resting state. This can contribute to a more satisfactory bathroom experience with modest upkeep required over time.
Keep the flapper clean from mineral buildup by wiping with a soft cloth. Check the chain and adjust tension if necessary to maintain proper opening and closing action. Regular checks can help sustain performance between replacements.
With 90+ years of experience, TOTO brings a legacy of design, precision, and durability to modern bathrooms. This history informs product quality, reliability, and practical maintenance guidance for many toilet models.
Q: Which toilets are compatible with the TOTO THU500S replacement flapper?
A: Designed for select 3-inch flush valve tanks; check part numbers THU138S through THU499S to confirm fit.
Q: What is included in the package?
A: Two THU500S replacement flappers designed for reliable sealing in 3-inch tanks.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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