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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The TOTO Replacement Flapper THU500S is designed for select 3-inch flush valve tanks, offering a flexible retrofit option that can adapt to a variety of TOTO configurations. Its durable polypropylene body pairs with a rubber sealing surface to help establish a reliable seal where the tank meets the flush valve. The flapper arrives with a chain and model-specific setup instructions, making it easier to tailor the fit to your exact tank model without extensive plumbing work.
This 3-inch replacement is crafted to suit a range of TOTO tanks and can replace numerous THU parts including THU138S, THU175S, THU331S, THU140S, THU299S, THU253S, THU277S, THU347S, THU275S, THU332S, THU369S, and THU499S. The combination of a robust polypropylene body and a flexible rubber sealing surface is designed to promote a solid contact with the valve seat, while maintaining a compact, easy-to-handle profile for everyday bathroom use.
The included chain helps keep the flapper connected to the flush lever, reducing the chance of misalignment during operation. The setup instructions are tailored to different TOTO tank models to support a smoother install experience even for first-time replacements.
Before replacing, shut off the water supply and drain the tank. Align the flapper’s sealing surface with the valve seat, connect the chain to the flush lever, and follow the included model-specific instructions for a proper fit. After installation, test the refill and inspect for leaks to confirm the seal is seated correctly.
Choosing this THU500S replacement may help sustain a dependable flush cycle in busy bathrooms while preserving the original tank design. It’s a practical upgrade for homeowners or maintenance pros seeking a versatile, straightforward solution that respects TOTO’s engineering standards.
Q: Which tanks are compatible with the TOTO THU500S replacement flapper?
A: Designed for 3-inch TOTO flush valve tanks and replaces listed THU numbers (e.g., THU138S, THU499S) for flexible installation.
Q: What is included and how do I install?
A: The package includes the flapper, chain, and model-specific setup instructions to guide a correct fit on your TOTO tank.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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