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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Thermomate ES1000 Tank Water Heater delivers reliable hot water from a compact 10 gallon tank, making it an ideal point of use solution for under sinks, small kitchens, or bathrooms. With a factory setting of 125F and an adjustable range, it supports everyday tasks from quick rinses to dishwashing, while keeping energy use in mind.
At a slim 24.5 inches tall, this low profile unit is designed to fit tight spaces. It can be installed independently or used as a booster inline with a larger hot water source, offering flexible placement for kitchens, bathrooms, RVs, boats, vacation cabins, garages, shops, and salons.
The tank design emphasizes longevity, pairing a porcelain enamel interior with a corrosion resistant heating element to support reliable performance in a variety of water conditions. This combination aims to reduce maintenance needs over time.
Designed for real life use, it offers convenient hot water at the point of use without taking up the space of a full sized heater. The unit ships with a three year warranty and access to lifetime customer service for added peace of mind.
Please note that results vary by household water usage and heating source. The ES1000 provides the potential to improve hot water availability where space is limited, not a guaranteed outcome for every installation.
Q: What can the Thermomate ES1000 provide in terms of hot water?
A: A 10-gallon point-of-use heater delivering hot water for sinks, dishwashers, washing machines, or short showers.
Q: What safety and installation features does it include?
A: Includes UL-listed safety features, T&P relief valve, adjustable thermostat, independent drain port, 3/4" NPT connections, and a 15A circuit recommendation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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