Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Basement Watchdog Combo is designed to simplify your basement water management. It ships preassembled and preplumbed, so you can protect your space with fewer on-site steps and less guesswork. This all-in-one system pairs a primary pump with a battery backup, giving you a cohesive solution that blends performance with practical convenience.
At the heart of the kit lies a 1/3 HP PSC motor, an energy-efficient choice that can help keep operating costs reasonable while delivering solid drainage. In real-world use, you can expect up to 3,100 GPH at a 10 ft lift and 3,720 GPH with minimal lift, giving you strong flow across common basement scenarios.
When power isn’t reliable, the included emergency battery backup sump pump steps in. It delivers up to 1,000 GPH at 10 ft and 2,000 GPH at 0 ft, helping maintain drainage during outages. A 24/7 monitoring controller keeps you informed about system status and performance.
Dual float switches on both pumps offer enhanced protection against rising water, while a fluid sensor monitors battery fluid levels to help prevent unexpected interruptions. The system is built to be proactive and dependable in shifting conditions.
The compact footprint fits pits as small as 12 inches, opening installation options in tighter basements or utility areas. A 0.4 A charger is compatible with both wet cell and AGM batteries, providing flexible power options and easy maintenance.
Imagine fewer surprises during storms or outages. This system offers a ready-to-install, all-in-one solution that can support continuous drainage under varying conditions, depending on your setup and battery capacity. Consider it a dependable option to explore as part of your overall basement protection plan.
Q: How does the Basement Watchdog Combo simplify installation?
A: It ships preassembled and preplumbed, reducing on-site setup steps and simplifying initial wiring.
Q: What kind of backup protection does it offer?
A: A battery backup sump pump with 24/7 monitoring, dual floats, and fluid sensing, for continued protection during outages.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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