Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The TEEHO TE012W-K combines convenience and security for homes, apartments, and small offices. With built‑in 2.4 GHz Wi‑Fi and direct app access, you can lock or unlock remotely, share access, and monitor activity from anywhere using the KK Home app. It also integrates with voice assistants like Amazon Alexa and Google Assistant, blending into your smart home setup rather than adding complexity.
Whether you’re managing a busy household or a small office, this lock adapts to your routine. You can share up to 100 passcodes and store 20 fingerprints, making it easy for family members, roommates, or coworkers to enter without keys. The auto‑lock feature helps secure the door after closing, while passage mode provides a hands‑free option when needed. The 1.5" (38 mm) or 2.125" (54 mm) bore compatibility and adjustable backset suit most standard doors, and installation finishes in about 10–15 minutes with basic tools.
Real‑world scenarios abound: you can grant temporary access for visitors, service pros, or delivery teams, review who came and when, and receive break‑in alerts if there are repeated failed attempts. The lock’s sleek satin nickel finish pairs with a wide range of doors, and its quiet operation minimizes disruption in living spaces or offices. With trusted warranty support and ongoing customer service, you can explore a smarter entry with confidence rather than a gamble.
Note: This device is designed to work with 2.4 GHz Wi‑Fi networks and requires the KK Home app for remote features. It supports both left‑ and right‑handed doors and is compatible with standard residential door configurations. No drilling is required for installation, and a secure, modern solution can fit in with your existing smart home ecosystem.
Q: Does the TE012W-K require a separate hub for connectivity?
A: No hub is needed; it connects directly to 2.4 GHz Wi‑Fi and works with the KK Home app.
Q: What unlocking methods does it support?
A: App, fingerprint, passcode, backup keys, and voice commands via Alexa or Google.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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