Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
SwitchBot Lock Ultra is a versatile smart entry solution designed to blend security with everyday convenience. It fits a wide range of door styles and can be upgraded with an accessory kit that supports Jimmy Proof and Mortise locks without replacing the lock core. Three complimentary wood grain stickers are included to personalize your style.
Powering this lock is the Triple Power System, delivering up to 12 months of operation on a single set of batteries. The high-speed, low-noise motor makes entry feel smooth, and a Quiet Mode at night reduces sound to help keep bedrooms peaceful.
Unlocking is fast and flexible. The 0.3-second fingerprint recognition supports up to 100 fingerprints, and when paired with the SwitchBot Hub mini you gain access to 17 unlocking methods, expanding how you control access in daily life.
On the smart home side, the Lock Ultra embraces modern ecosystems. It supports Matter and can work with Apple HomeKit via the Hub mini, letting you control it from iPhone, Apple Watch, and iPad. It also plays nicely with Alexa and Google Assistant for voice and routine-based control.
Security is built in as a multi-layer system. Six layers of protection with magnetic automatic locking are reinforced by detailed status records in the SwitchBot app. Remote unlocking benefits include two-step confirmation, reducing accidental or unauthorized use while keeping daily access convenient.
Designed for real-world use, this lock is waterproof and easy to install. The included accessories kit adds flexibility for various lock types, and the device is engineered to support everyday family life, apartments, and rental properties where updated access is helpful. While results vary by setup, many users appreciate the combination of convenience, control, and security that the Lock Ultra offers.
Q: What unlocking methods does the SwitchBot Lock Ultra offer?
A: Fingerprint, keypad, and app remote control, with hub mini enabling additional smart options.
Q: Is the Lock Ultra compatible with other smart home ecosystems?
A: Yes. It supports Matter, Apple HomeKit via Hub Mini, plus Alexa and Google Assistant.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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