Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Transform your spaces with SoulBay Flameless Candles, a modern, flame-free option designed for ambiance, safety, and ease. Each candle houses a rechargeable lithium battery, removing the need for disposable batteries and making setup cleaner and more economical over time. The set pairs a smart remote with a dedicated charging base, so you can brighten your table, shelf, or centerpiece with minimal effort while enjoying a soft, natural-looking glow.
With the included remote, you can fine-tune brightness and flicker to suit the moment, or schedule automatic on/off to run the same time every day. When you power the candles back on, they default to a steady glow that provides a calm, steady atmosphere without fuss. The charging dock keeps the 12 votives organized and ready, and charging is straightforward—just place them on the base and connect the USB cable. The result is a warm, inviting glow that feels almost like real candlelight, but without the smoke, scent, or wax mess.
The set’s soft flicker mimics a real flame, offering a natural, cozy atmosphere ideal for holidays, weddings, romantic dinners, movie nights, or general decor. Each votive measures 2.3 by 1.5 inches, making them compact enough to line tabletops, dress up shelves, or form charming centerpieces. When used during a power outage or in spaces without easy access to candles, these lights provide a reassuring, dependable glow that enhances any environment.
Whether you’re decorating for a special occasion or seeking a low-maintenance everyday option, SoulBay flameless votives offer a versatile lighting solution. The included charging base keeps everything tidy and ready, while the remote makes it easy to tailor the scene to your mood or event. Consider these as a flexible tool for creating ambiance that feels thoughtful and inviting, without the typical candle care or safety concerns.
Q: What is included in the SoulBay Flameless Candles set?
A: 12 rechargeable LED votives, charging base, and a remote timer for adjustable brightness and auto on/off.
Q: How long does a full charge last and how long to recharge?
A: A full charge provides about 40-50 hours of light; charging takes 1.5–2 hours with the included USB cable.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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