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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The SanJie Door Chime is a compact wireless system that ships with two door sensors and two plug-in receivers. When a door opens, a chime rings and a small LED confirms activity, providing immediate awareness without intruding on your space. Designed for daily use, the setup remains approachable for everyone while delivering dependable notifications across multiple rooms or work zones.
Use it to welcome guests at a storefront, notify staff in a small office, or remind family members when someone enters a room. The system balances subtlety with clarity, offering sounds and visual cues that fit a range of environments—from cozy homes to busier business spaces.
In a family home, it helps parents know when a toddler is ready to join you or when a senior family member returns. In a retail setting, staff can quickly recognize which entry point shoppers are using, reducing missed visits and improving response times. The compact units blend with décor and provide a clear signal without needing to check a phone or app.
SanJie backs the door chime with friendly after-sales support: 30-day returns and lifetime customer service. If you encounter an issue, reach out for prompt assistance to maximize your setup’s effectiveness.
Q: What’s included in the SanJie Door Chime kit?
A: The kit includes 2 sensors, 2 receivers, mounting accessories, and a quick-start guide for fast setup.
Q: Can I assign different ringtones to different doors?
A: Yes. You can pair unlimited sensors and assign distinct ringtones to identify each door quickly.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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