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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Rheem 18kW 240V Tankless Electric Water Heater in Gray is designed for mid-range whole-home needs and is well-suited for single shower setups in cooler Midwest climates. Instead of storing hot water, this unit heats on demand, delivering a continuous, endless supply when you need it. The result is reliable hot water without the bulk of a traditional tank, packaged in a sleek, compact footprint.
Part of Rheem’s Performance line, this model blends durable components with modern controls to offer straightforward operation and flexible installation. A digital temperature display keeps settings clear, while self-modulating technology helps match power to your real-time hot water demand. This combination supports a practical, energy-conscious approach to daily hot water use.
Self-modulating technology adjusts the unit’s power to match hot water demand, which can help reduce energy use compared with traditional storage solutions. The heater supports a flow rate of up to 4.4 GPM, making it suitable for single-use scenarios or light multi-use applications depending on incoming water temperature.
Capacity will vary with inlet groundwater temperature; colder water can reduce the achievable flow at a set temperature. If groundwater temps are favorable and higher kilowatt options are available, the unit may serve a larger portion of a home. Its compact size and ventless design offer installation flexibility—from a utility closet to a space under a sink.
Rheem’s Performance line emphasizes on-demand hot water with energy-conscious operation. The combination of a sleek aesthetic, space-saving form factor, and intuitive controls makes it a practical upgrade for homes where space is a premium and venting considerations exist.
Q: What is the maximum flow rate of the Rheem 18kW 240V Tankless Electric Water Heater?
A: Up to 4.4 GPM, suitable for a single shower or light whole-home use depending on inlet water temperature.
Q: Does this unit require venting for installation?
A: No venting is required, simplifying installation in many homes with limited space.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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