Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When you need to secure bulky gear for transport, the right strap can make the difference between a smooth trip and constant adjustments. RETRUE delivers a set of heavy duty self-retracting ratchet straps designed for stability, ease, and lasting performance. Built with durable polyester webbing and a soft ergonomic handle, these straps feel comfortable in your hand and offer a confident grip when you tension and lock the load.
Each strap in this 2 pack features a robust working load limit of 500 lbs and a break strength of 1,500 lbs, providing a strong safety margin for a wide range of hauling scenarios. The 1 inch wide webbing and 10 foot length strike a balance between flexibility and strength, making them suitable for trailers, truck beds, roof racks, and larger cargo alike. You can expect a snug, controlled fit as the strap tightens and holds with minimal slack once the auto-lock engages.
For setup, open the handle, attach the ends to anchor points, press the yellow tab to activate auto-retraction, and tighten to your desired tension. The result is a secure hold that helps you travel with peace of mind, knowing the load is stabilized without constant readjustment.
Q: What is the working load limit and break strength of these RETRUE straps?
A: WLL 500 lbs and break strength 1,500 lbs per strap.
Q: What comes in the kit and how do I use it quickly?
A: Two 1 x 10 ft straps with coated S-hooks, two soft loops, storage bag; attach, press the yellow tab, and tighten.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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