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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Reliance 100109136 Electric Water Heater Plumber Repair Pack is a targeted solution for maintaining steady hot water performance. It combines an upper thermostat component with a practical installation set, all packaged for easy handling and storage. Originating from China, the kit arrives in a compact carton that protects the parts during transit and keeps your repair project organized.
Whether you’re performing routine maintenance or addressing a temperature inconsistency, this repair pack provides a focused replacement option without the need to source multiple parts separately. The design emphasizes a straightforward upgrade path for common electric water heater configurations, helping you approach the repair with confidence and clarity.
The pack is designed to fit standard repair workflows and is shipped in a carton sized roughly 5.84 inches by 17.65 inches by 43.05 inches. This compact footprint makes it convenient to store until the moment you need it, reducing clutter in your workshop or utility area.
Note that while the kit is designed to support reliable operation of compatible Reliance electric water heaters, the outcome depends on proper installation and the overall condition of your system. If in doubt, consult a professional or refer to your unit’s service manual for guidance.
Q: What is included in the Reliance 100109136 repair pack?
A: One upper thermostat component and one installation set.
Q: How should I verify compatibility before buying?
A: Check your water heater model and follow safety guidelines before installation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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