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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Introducing the Pacific Doorware Detex Cylinder, a compact locking component designed to secure Detex exit alarm devices. Built for durability and reliable operation, this cylinder enables straightforward arming and disarming within battery-powered systems, blending practical security with a clean, professional look.
This cylinder is designed for broad Detex compatibility, including EA500, EAX-500, EAX300, EA2500, EAX2500, and the V40 EB models. Its versatility helps standardize hardware across multiple doors or wall-mounted panels without compromising ease of use or security.
In busy facilities, a dependable locking component can reduce delays during routine checks and staff transitions. The two-key setup supports quick handoffs between authorized personnel, while the brass core and robust construction stand up to frequent use.
The cylinder is intended to complement Detex exit alarm devices in battery-powered configurations and supports both surface wall mounting and door mounting. A sleek exterior finish helps the component blend with most door hardware while maintaining a discreet presence.
Rugged construction paired with straightforward operation can contribute to consistent performance in high-traffic environments. While outcomes depend on overall system setup and maintenance, choosing a purpose-built cylinder from Pacific Doorware aligns with reliable security hardware choices.
Note: The benefits described reflect potential real-world use cases based on the listed features. Actual results depend on installation quality and system compatibility.
Q: Which Detex models is the cylinder compatible with?
A: Compatible with EA500, EAX500, EAX300, EA2500, EAX2500, and V40 EB Detex exit alarms; supports arming and disarming operations.
Q: What’s included in the package?
A: Solid brass lock cylinder with two SC1 keys; designed for battery-powered exit alarms on walls or doors.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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