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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Keep your cat hydrated with a clean, inviting fountain. The LUBERDUSH replacement kit is tailored for Neareal 3.2L stainless steel cat fountains and includes 12 replacement filters and 12 pre-filter sponges, giving you a ready-to-use supply for weeks of maintenance.
Featuring four-layer filtration with doubled media, the system targets odors, impurities, hair, and particles. While results vary by water and usage, this setup aims to help water feel fresher and look clearer, contributing to a more enjoyable fountain experience for your pet.
The pre-filter sponges act as a first line of defense, catching larger debris before it reaches the filters. This can help maintain flow and reduce strain on the active media, supporting a smoother fountain operation.
To keep the fountain performing well, replace both filter and sponge every 1–2 weeks. If you have multiple pets, you may want to change more often. Remember to clean the pump regularly to maintain smooth operation and a quiet fountain experience.
To prevent fine carbon dust from affecting performance, soak each new filter for 2 minutes, then rinse for 30 seconds before installation.
Perfect match for Neareal 3.2L/108oz stainless steel cat fountains. Please verify your model against the product images to ensure a correct fit.
Note: This replacement kit is designed to refresh fountain water and is not a medical device. Results may vary with setup and pet habits, and benefits described are potential outcomes of regular maintenance.
Q: What’s included in the 24-pack?
A: Twelve replacement filters and twelve pre-filter sponges for Neareal 3.2L cat fountains.
Q: Is this compatible with my Neareal 3.2L fountain?
A: Yes, designed for Neareal 3.2L/108oz stainless steel fountains; please verify model images before purchase.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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