Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
KOOTETA Stair Treads bring practical comfort to wooden stairs. The surface uses a soft yet durable polyester that cushions each step while resisting daily wear, helping feet feel more comfortable and stairs sound less intrusive with every ascent. The backing employs a TPR based adhesive system designed to grip smooth indoor surfaces, so treads stay in place as you move between levels. With a 15 pack of 8 x 30 inch treads, you can cover typical stair runs and maintain a cohesive, put-together look in your entry, living room, and hallway.
Real life use cases show why households turn to these treads. Parents navigating busy mornings, elders seeking added stability, and dogs making their daily rounds may benefit from the combination of a cushioned surface and secure grip. The result can feel like a quieter, more manageable stair experience, without sacrificing the stairs appearance. These statements reflect product features and intended use rather than guarantees.
The 8 x 30 inch mats are designed for common indoor stairs and come in multi color options that coordinate with a variety of decors. If corners or unusual step shapes appear, you can trim the treads with scissors to achieve a snug fit. For ongoing use, regular cleaning helps preserve grip and appearance without compromising the underlying staircase.
Q: What surfaces are KOOTETA Stair Treads compatible with?
A: They adhere to indoor smooth surfaces such as wood, marble, tile, and glass.
Q: Can I remove and reposition the treads easily?
A: Yes, they lift off with no residue and can be machine washed and reused.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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