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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Klein Tools QRST11 Step Drill Bit is built to move through metal, wood, plastic, and aluminum with controlled efficiency. Its dual spiral flutes actively pull the bit forward, reducing hesitation and helping you maintain a steady drilling cadence. The aluminum titanium nitride coating delivers a hard-wearing surface designed for longer bit life, especially under demanding workloads, compared with traditional finishes.
Designed for speed and reliability, this bit features a secure 1/4-inch hex shank that works with both impact drivers and standard drills. The quick-release mechanism enables fast tool changes, while the fast-start tip helps prevent walking at engagement. Readable laser markings indicate two hole sizes, so you can identify the correct setting at a glance and keep your workflow uninterrupted.
Beyond performance, Klein Tools brings a long-standing American engineering heritage to the QRST11. Built by a family with generations of toolmaking experience, the bit embodies practical design choices intended to support professionals and serious DIYers alike. While outcomes depend on material and technique, the QRST11 can contribute to smoother starts, cleaner holes, and more consistent results when used as part of an organized workflow.
Q: What materials can the Klein Tools QRST11 drill bit handle?
A: It works with steel up to 16 gauge, wood, plastic, and aluminum, thanks to its coating and design.
Q: How does the aluminum titanium nitride coating benefit the bit?
A: The coating provides higher durability, helping extend life under demanding drilling tasks.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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