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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The KATAIS Matte Black Shower Arm with Flange brings a refined, square silhouette to your bathroom while delivering flexible installation options. Whether you want a ceiling-mounted extension for a rainfall head or an elevated arm to widen your shower’s reach, this piece is designed to adapt to your space. The longer 4-inch extension trades complexity for clean lines and easy alignment, helping you customize how your showerwater falls for a spa-like experience without compromising on style.
Built for real-life bathrooms, the arm pairs a modern, architectural look with practical performance. The square form emphasizes a contemporary vibe, while the matte black finish adds timeless contrast against lighter tiles or chrome fixtures. The result is a cohesive focal point that complements a range of shower heads and setups.
Crafted from robust stainless steel, the arm is built to resist everyday wear. Stainless steel offers natural resistance to acids, alkalis, and salt exposure, which helps maintain its look and function over time. The coating process uses a micron-level paint deposition, delivering a stable, durable finish similar in quality to automotive coatings. This means less risk of scratching or fading and a more consistent appearance with ongoing use.
The unit’s angled, flange-supported square arm provides a sturdy, long-lasting frame for your rainfall head. The combination of heavy-duty construction and a thoughtfully engineered flange keeps the arm securely in place, so you can enjoy steady water flow without wobble or fatigue over years of use.
With clear instructions and a universal size (4 X 1 X 1 inches for the arm and a 2.36 X 2.36 X 0.4 inches flange), installation is straightforward for most standard shower configurations. If you run into issues, KATAIS offers responsive support to assist you within 24 hours, helping you get back to showering with confidence.
Q: How do I install the KATAIS matte black shower arm?
A: It uses a standard 1/2-inch NPT thread and includes simple instructions for ceiling or wall mounting.
Q: What materials and finish does the arm use?
A: Made from stainless steel with a durable matte black coating for lasting beauty and corrosion resistance.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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